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title: How to Respond to Google & Facebook Reviews using Localyser
description: Everything about the reviews page
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May 27, 2026

# How to Respond to Google & Facebook Reviews using Localyser

### How to Respond to Google & Facebook Reviews using Localyser

You can reply to Google and Facebook reviews directly from your Localyser dashboard.

No need to open external sites. This guide explains how to use the direct response feature for quick and efficient review management.

### 💬 Replying to a Review

1. **Click "Reply"**  
   Go to the review you’d like to respond to and click the **Reply** button.
2. **Choose a Category and Language**  
   Select the appropriate **category** and **language** for your reply.  
   This helps organize your responses and makes it easier to filter reviews later.
3. **Write or Select a Response**

     - Use a **pre-written template** and customize it if needed
     - Or write a **custom reply** based on the review
     - 🔥 **Premium users**: You can also generate a response using **ChatGPT**  
       → [Learn more about ChatGPT responses](https://intercom.help/localyser/en/articles/11020976-unlock-the-power-of-localyser-premium)
4. **Post Directly**  
   Click **Post directly** to send your response straight to Google or Facebook. It will appear publicly on the review.

### ✏️ Updating Your Response

If a reviewer updates their comment, you can:

- Click on **Show Response** under the review
- Edit your original reply
- Save your updated response

If you cannot respond to Google reviews, check [this guide](https://help.localyser.com/reviews/why-cant-i-reply-to-some-reviews?hsLang=en)

<https://info.localyser.com/kb/how-to-connect-your-google-my-business-gmb-account-to-localyser-localyser-help-center?hsLang=en><https://info.localyser.com/kb/how-to-respond-to-all-other-reviews-from-tripadvisor-zomato-yelp-and-booking.com-localyser-help-center?hsLang=en><https://info.localyser.com/kb/how-to-manage-messages-with-localyser-localyser-help-center?hsLang=en><https://info.localyser.com/kb/how-to-manage-comments-on-localyser-localyser-help-center?hsLang=en><https://info.localyser.com/kb/using-auto-response-in-localyser-localyser-help-center?hsLang=en>

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