Understanding the Insights Report -Premium
This Report uses AI to analyze reviews and feedback, offering customizable filters and export options for deeper analysis and sharing.
What it does
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Automatically categorizes feedback into topics like Delivery, Food, Service, Atmosphere, and Price
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Identifies strengths and pain points using sentiment analysis
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Offers filters and export options to tailor and share your insights
Key features
🧠 Automated categorization
AI-powered keyword recognition groups reviews into meaningful topics—so you can quickly see what’s working and what needs attention.
🎯 Customizable filters
Use filters like:
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Date range
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Brand
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Location
Report components
📊 Primary categories
A spider web chart shows your performance in five key areas:
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Delivery
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Food
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Service
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Atmosphere
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Price
Each area shows the percentage of positive vs. negative reviews.
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📈 Secondary categories
Dive deeper into each primary area with an interactive bar chart. Click any bar to go directly to the related reviews.
📈 Secondary categories
Dive deeper into each primary area with an interactive bar chart. Click any bar to go directly to the related reviews.
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☁️ Word clouds (positive & negative)
See what customers mention most—menu items, services, or experiences—sorted by sentiment.
Tip: You can enhance this by sharing your menu or keywords with us.
☁️ Word clouds (positive & negative)
See what customers mention most—menu items, services, or experiences—sorted by sentiment.
Tip: You can enhance this by sharing your menu or keywords with us.
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📉 Trend chart
Track how each category changes over time to spot improvements or shifts in customer perception.
📉 Trend chart
Track how each category changes over time to spot improvements or shifts in customer perception.
This report gives you a clearer view of what your customers are saying—so you can make smarter decisions and continuously improve.