---
title: How to Connect Your Google My Business (GMB) Account to Localyser
description: Guides on how to integrate different reviews sources to Localyser
---

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May 27, 2026

# How to Connect Your Google My Business (GMB) Account to Localyser

### How to Connect Your Google My Business (GMB) Account to Localyser

It's a guide for connecting the Google My Business (GMB) account. You can then manage and respond to Google reviews directly from Localyser.

**Connecting Your Google My Business Account**

Follow these steps to connect your GMB account to Localyser:

1. **Navigate to Settings**

     - Open your Localyser dashboard.
     - Click on **Settings** from the left-hand menu.
2. **Access Other Settings**

     - Inside **Settings**, select **Other** to access additional configurations.
3. **Go to the 3rd Party Login Tab**

     - Locate and click on the **[3rd Party Login](https://app.localyser.com/settings/other/thirdPartyLogin)** tab.
4. **Add Google Account**

     - Click the blue **"Add new"** button.
     - Select **"Google"** from the drop-down menu.
     - Click **"Connect"** to begin the integration process.
5. **Login to Google My Business**

     - Follow the on-screen instructions to log into your Google My Business account.
     - Use the email account that has access to all your verified locations and make sure to give Localyser all permissions.
6. **Repeat for Multiple GMB Accounts**

     - If you manage multiple GMB accounts, repeat these steps for each one.
7. **Review and Confirm**

     - After logging in, you will be redirected to Localyser.
     - The new connection will be displayed along with its expiry date.

Reviews may take up to 24 hours to sync fully with your Localyser account after adding your Google My Business account.

### Checking Google Connection Status

To verify the status of your Google connections and see if all your locations were successfully linked to your GMB account:

1. **Go to Settings**

     - Navigate to **Settings \> Other \> [3rd Party Login](https://app.localyser.com/settings/other/thirdPartyLogin)**[.](https://app.localyser.com/settings/other/thirdPartyLogin)
2. **Select "Check Status"**

     - Click the **"Check Status"** button to view connection details.
3. **Understand Connection Statuses**

     - **Connection Successful:** Localyser can fetch reviews and the direct response feature is working.
     - **Connected Without Reply:** Localyser can fetch reviews, but the direct response feature is not working. This is usually due to a **suspension** on your GMB listing. To fix this, **verify** your locations on Google again.
     - **Connection Not Successful:** Localyser cannot fetch reviews or allow responses. Ensure your GMB account is properly added and that all locations are claimed and verified under the Google my Business account you added.

### 4. Missing or Low Review Counts

- Ensure you have access to the GMB account managing the location’s listings.
- Reconnect or refresh the OAuth link for the GMB account in Localyser.
- Verify that all locations are correctly claimed and verified under the GMB account, as unclaimed or unverified locations cannot fetch reviews.

### 5. Discrepancies Between Localyser and Google Maps

- Total review counts might differ due to Google API limitations in fetching historical reviews.
- To verify official numbers, use the **Ratings & Reviews** report in Localyser and compare them with Google Maps' displayed data.

<https://info.localyser.com/kb/why-cant-i-reply-to-some-reviews-localyser-help-center?hsLang=en><https://info.localyser.com/kb/how-to-connect-facebook/instagram-business-manager-account-to-localyser-localyser-help-center?hsLang=en><https://info.localyser.com/kb/how-to-connect-deliveroo-account-to-localyser-localyser-help-center?hsLang=en><https://info.localyser.com/kb/how-to-integrate-ubereats-to-localyser-localyser-help-center?hsLang=en><https://info.localyser.com/kb/how-to-connect-talabat-account-to-localyser-localyser-help-center?hsLang=en>

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