---
title: How to manage Comments on Localyser
description: Guide on our Social Media Messages and Comments Dashboard
---

[Skip to content](https://help.localyser.com/social-media-messages-and-comments/how-to-manage-comments-on-localyser#main-content)

- [English](https://help.localyser.com/social-media-messages-and-comments/how-to-manage-comments-on-localyser)
- [العربية](https://help.localyser.com/ar/social-media-messages-and-comments/how-to-manage-comments-on-localyser)

English

Show submenu for translations

[Customer portal](https://help.localyser.com/portal?hsLang=en)

Localyser

Open main navigation

Close main navigation

- - [English](https://help.localyser.com/social-media-messages-and-comments/how-to-manage-comments-on-localyser)
    - [العربية](https://help.localyser.com/ar/social-media-messages-and-comments/how-to-manage-comments-on-localyser)

  English
  
  Show submenu for translations
- [Customer portal](https://help.localyser.com/portal)
- [Contact us](mailto:support@localyser.com)

[Contact us](mailto:support@localyser.com)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge base](https://help.localyser.com/?hsLang=en)
2. [Social Media Messages and Comments](https://help.localyser.com/social-media-messages-and-comments?hsLang=en)

May 27, 2026

# How to manage Comments on Localyser

### How to manage Comments on Localyser

Localyser centralizes Facebook and Instagram comments, allowing you to manage them efficiently through a unified inbox.

### 🔗 1. Connect Your Social Accounts

1. Go to **Settings \> Other \> [3rd Party Login](https://app.localyser.com/settings/other/thirdPartyLogin)**[.](https://app.localyser.com/settings/other/thirdPartyLogin)
2. Click **Connect Facebook** and follow the prompts to authorize your Page.

**Pro Tip:** Ensure your Facebook Page and Instagram Business accounts are linked in Meta Business Suite before connecting in Localyser.

### 📥 2. Access Your Unified Inbox

- Click **[Messages](https://app.localyser.com/messages)** in the side menu.
- Switch to the **Comments** tab.
- You’ll see all comments from both Facebook and Instagram in one feed.

### ✍️ 3. View and Respond to Comments

1. Find any comment in the **Comments** feed.
2. Click **Respond** next to the comment.
3. You’ll be redirected to the original post on Facebook or Instagram.
4. Type your reply and **Post** it.

**Why it matters:** Responding quickly shows customers you’re listening and builds stronger relationships.

### 📦 4. Archive Posts and Their Comments

To keep your inbox focused:

1. In the **Comments** tab, locate the post you want to archive.
2. Click the **Archive** icon on that post’s row.
3. All comments on that post will move to **Archived Posts**, accessible via the filter on the left.

**Pro Tip:** Archive posts once you’ve addressed all comments to keep your active feed clutter‑free.

### 🔍 5. Filter Comments by Location

If you manage multiple locations:

1. Click the **Filter** dropdown above your inbox.
2. Select the **Location** you want to view.
3. The Comments feed will update to show only posts and comments from that location.

**Why it helps:** Easily focus on feedback for a specific branch without distraction.

By centralizing comments and giving you powerful filtering and archiving tools, Localyser makes social media engagement simple and efficient—so you can spend less time managing and more time connecting with your customers.

<https://info.localyser.com/kb/how-to-respond-to-google-facebook-reviews-using-localyser-localyser-help-center?hsLang=en><https://info.localyser.com/kb/how-to-manage-messages-with-localyser-localyser-help-center?hsLang=en><https://info.localyser.com/kb/how-to-connect-facebook/instagram-business-manager-account-to-localyser-localyser-help-center?hsLang=en><https://info.localyser.com/kb/how-to-connect-deliveroo-account-to-localyser-localyser-help-center?hsLang=en><https://info.localyser.com/kb/how-to-add-edit-or-remove-a-location-on-localyser-localyser-help-center?hsLang=en>

- [Premium Features](https://help.localyser.com/premium-features?hsLang=en)
- [Tips & Tricks](https://help.localyser.com/tips-tricks?hsLang=en)
- [Localyser App](https://help.localyser.com/localyser-app?hsLang=en)
- [Google Business Profile](https://help.localyser.com/google-business-profile?hsLang=en)
- [Account Settings](https://help.localyser.com/account-settings?hsLang=en)
- [Integration & Oauth](https://help.localyser.com/integration-oauth?hsLang=en)
- [Reporting](https://help.localyser.com/reporting?hsLang=en)
- [Reviews](https://help.localyser.com/reviews?hsLang=en)
- [Widgets](https://help.localyser.com/widgets?hsLang=en)
- [Dashboard](https://help.localyser.com/dashboard?hsLang=en)
- [Social Media Messages and Comments](https://help.localyser.com/social-media-messages-and-comments?hsLang=en)
- [Generating Reviews](https://help.localyser.com/generating-reviews?hsLang=en)
- [Listing Management](https://help.localyser.com/listing-management?hsLang=en)
- [Customer Care](https://help.localyser.com/customer-care?hsLang=en)

# Localyser

<https://www.facebook.com/LocalyserHQ/> <https://x.com/localyserhq> <https://www.instagram.com/localyserhq> [mailto:support@localyser.com](mailto:support@localyser.com)

Copyright © 2026, Localyser